Officient: New solutions to old problems.
Officient is an innovative enterprise that multiplies its advantages as it faces one of the country's most common and less understood problems in the business world of Guatemala. They are focused on two important values: Clear & Simple.
Officient is specialized in recruiting for one of the countries newest growing industry: BPO Services. (Business Outsourcing Services). Greatly reducing operational costs for large firms in developed countries, and aiding highly qualified Guatemalan work force to find employment in these times of crisis.
Officient stays clear and simple. Everybody knows what their role is, no confusion, no fear, no hidden or unplanned tasks, the whole office enjoys an assertive, simple and clear environment. This, believe it or not, is very rare in Latin America.
Why is this so great?. Central America in general has had a long history of micromanagement. Low levels of literacy and multicultural background make it a very complex society, where most young people are encouraged never to say yes or no, to avoid stating anything in paper (Writting), never commit, never trust, etc. In other words, they feel unsafe. Most people complain about this problem but few take make as good an effort to correct it as Officient.
Anyone who has had to do business in Guatemala can testify, the general environment is that of slow, careful, shy, defensive, overly diplomatic and some what indirect when it comes to communicating and/or taking action.
The evils that result in an environment that does not emphasize in clarity and simplicity are evident in its non/efficiency; people are afraid of taking action, being innovative, having initiative and showing leadership.
Employee paranoia, specially in times of crisis, triggers a very defensive and non collaborative mood. For some, a group of automated, independent employees is more of a threat than an asset, this is not the case in Officient, on the contrary, its systemic approach to create a more productive environment is commendable!.
Officient is specialized in recruiting for one of the countries newest growing industry: BPO Services. (Business Outsourcing Services). Greatly reducing operational costs for large firms in developed countries, and aiding highly qualified Guatemalan work force to find employment in these times of crisis.
Officient stays clear and simple. Everybody knows what their role is, no confusion, no fear, no hidden or unplanned tasks, the whole office enjoys an assertive, simple and clear environment. This, believe it or not, is very rare in Latin America.
Why is this so great?. Central America in general has had a long history of micromanagement. Low levels of literacy and multicultural background make it a very complex society, where most young people are encouraged never to say yes or no, to avoid stating anything in paper (Writting), never commit, never trust, etc. In other words, they feel unsafe. Most people complain about this problem but few take make as good an effort to correct it as Officient.
Anyone who has had to do business in Guatemala can testify, the general environment is that of slow, careful, shy, defensive, overly diplomatic and some what indirect when it comes to communicating and/or taking action.
The evils that result in an environment that does not emphasize in clarity and simplicity are evident in its non/efficiency; people are afraid of taking action, being innovative, having initiative and showing leadership.
Employee paranoia, specially in times of crisis, triggers a very defensive and non collaborative mood. For some, a group of automated, independent employees is more of a threat than an asset, this is not the case in Officient, on the contrary, its systemic approach to create a more productive environment is commendable!.
Wow,you described the spirit of Officient like no one else could do better.
ResponderEliminarWe have a new homepage know, where some of the employees talk about their job in Officient: http://www.officient.biz/human-resources/work-with-officient/employee-testimonials/
Juan, thank you for this wonderful post.